Tuesday, August 2, 2011
Problems with the $3/15 Survey Coupon
PROBLEM USING $3/15 COUPON LAST WEEK - I had some problems at the register last week while using a $3/15 survey coupon. I believe that Rite-Aid has resolved these issues but will test it out today. The problem was that the register was not allowing me to use my UP Rewards after utilizing a $3/15 coupon. It was a disaster transaction that didn't end very well. All that to say, their facebook page indicates that they have fixed the problem.
PROBLEM GETTING $3 COUPON AFTER TAKING SURVEY THIS WEEK - There is another issue going on this week too. If you recently received a survey code at the bottom of your receipt and you try to enter it online and take the survey then the $3/15 coupon will not print at the end of the survey. Rite-Aid's facebook page says that you can just bring this survey code into the store and they will give you the $3 off your transaction but several folks have had problems doing this because the stores have not been informed about this change. The stores did receive an email in their portal system from corporate (sometime around 7/25) telling them that they can accept the survey code and give the customer $3 off their purchase. If the store will not take your survey code and give you the $3 off your transaction then you can call Rite-Aid customer service and they will send you a $3 gift card for that survey code. Call them at 1-800-748-3243 (i.e. 1-800-RITE-AID).
Posted by starbucksgirl at 2:36 PM